Frequently Asked Questions

Everything you need to know about your next tech upgrade.

What is the standard shipping time for electronics?

We offer expedited shipping on all orders. Standard delivery typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.

Do all products come with a manufacturer warranty?

Yes, every electronic device sold at Tech Pros comes with a minimum 12-month manufacturer warranty covering technical defects and hardware malfunctions.

What is your return policy for opened items?

You can return opened items within 30 days of purchase, provided they are in original condition with all accessories and packaging. A small restocking fee may apply to certain high-end components.

Are the tech products on your site brand new or refurbished?

Unless explicitly labeled as 'Certified Refurbished' in the product title, all items sold on our platform are 100% brand new and factory-sealed.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, Google Pay, and flexible financing options through Affirm for larger purchases.

Do you offer technical support for setup?

Absolutely. Our dedicated tech support team is available via live chat or email from 9 AM to 6 PM EST to help you configure your new devices or troubleshoot any issues.